This policy applies to domestic  EU, UK, United States, and international orders as well. We have designed this policy to make sure you understand our shipping policies and procedures clearly. By ordering from Noir Clubwear, you accept the policies contained herein.

Shipping Costs

Shipping charges are determined by the delivery location. Please refer to the table below for a detailed breakdown of applicable charges.

Delivery Location Shipping Charge
EU & United Kingdom  ( 3 - 5 Working Days )
FREE
United States, Canada, Rest of the World ( 5 - 8 Working Days )
€16.95


Taxes and Duties for Non-EU Orders

Please note that placing an order with us does not cover any potential customs taxes or duties that your country may impose on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's customs office.

Transit, Handling & Order Cut-Off Time
  • Order handling time is 1 - 2 business days (Monday to Friday). 
  • Order cut-off time will be 03:00 PM (GMT+01:00) Central European Standard Time 
Shipping Delay

There are some factors affecting shipping that are beyond our control, including

  • Weather conditions
  • Holiday seasons
  • Errors by the shipping company (UPS/DHL/DPD)

Important: Noir Clubwear cannot be held accountable for any delays caused by the customs clearance process in the destination country. Customs authorities solely determine when to release your package, and we have no control over this process.

Shipping Status

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

Order Changes

Please notify us immediately if there are any changes to your order. You cannot exchange custom or pre-ordered pieces for other designs.

Item Not Received

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at sales@noirclubwear.com


      • Discreet Packaging. Your privacy is of the utmost importance to us, so we always use plain brown or black packaging without logos or branding to ensure 100% discretion. The only person who knows is you!
        Our orders are sent under plain packaging, with nothing indicating the parcel's contents.